Frequently Asked Questions

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What is the minimum age requirement?

Our recommended minimum age to participate in our tufting workshops is 12 years old. The tufting gun can be quite heavy and requires a steady grip, so this age limit helps ensure everyone can use the equipment safely.

Participants under 16 should be accompanied by an adult.

Can two people share one rug?

Yes! We charge per rug made. Therefore you are welcome to bring a friend/partner to share making the rug with

Can I bring Food and Drinks?

Yes! We provide some light snacks and drinks, but you are welcome to bring your own as well.
Please note that alcohol is not permitted to be consumed in the studio during the workshop.

How long does a tufting workshop take?

Most workshops run for around 2-5 hours depending on the design and rug size and whether the professional shaving and trimming add-on is included. A general guideline is as follows:

40x40cm: 2-3 hours
60x60cm: 3-4 hours
90x90cm: 4-5 hours

For group events with strict timing, we recommend selecting the Professional Shaving & Trimming add-on. Our staff will handle the final shaving and trimming of the rugs to ensure a clean finish while keeping the session on schedule. Depending on your timing requirements, the rug can either be completed on the same day or delivered/collected at a later date

Do we need any experience?

Not at all! Our tufting workshops are 100% beginner-friendly. We will teach you how to use the tufting gun, choose colours, and guide you through the process from start to finish.

Do we take the rug home the same day?

In majority cases, yes — you’ll be able to take your rug home on the same day once it’s finished.

However, if you’ve selected the Professional Shaving & Trimming add-on, we may arrange for the rug to be finished and collected or delivered at a later date to ensure the best quality finish. If this is the case, our team will let you know during the workshop and organise the next steps with you.

What is your policy on refunds, reschedules and cancellations?

Please view our page here for more information

Can I bring Food and Drinks?

Yes! We provide some light snacks and drinks, but you are welcome to bring your own as well.
Please note that alcohol is not permitted to be consumed in the studio during the workshop.

How many people can attend a group booking?

Our private group events are available for 10 or more people. If your group is larger, please let us know and we can help organise a customised session for your event.

How long does a tufting workshop take?

Most workshops run for around 2-5 hours depending on the design and rug size and whether the professional shaving and trimming add-on is included. A general guideline is as follows:

– 40x40cm: 2-3 hours
– 60x60cm: 3-4 hours
– 90x90cm: 4-5 hours

For group events with strict timing, we recommend selecting the Professional Shaving & Trimming add-on. Our staff will handle the final shaving and trimming of the rugs to ensure a clean finish while keeping the session on schedule. Depending on your timing requirements, the rug can either be completed on the same day or delivered/collected at a later date

Do we need any experience?

Not at all! Our tufting workshops are 100% beginner-friendly. We will teach you how to use the tufting gun, choose colours, and guide you through the process from start to finish.

Can two people share one rug?

Yes! We charge per rug made. Therefore you are welcome to bring a friend/partner to share making the rug with

Do we take the rug home the same day?

In majority cases, yes — you’ll be able to take your rug home on the same day once it’s finished.

However, if you’ve selected the Professional Shaving & Trimming add-on, we may arrange for the rug to be finished and collected or delivered at a later date to ensure the best quality finish. If this is the case, our team will let you know during the workshop and organise the next steps with you.

How far in advance should we book for a group event?

We recommend booking 2–3 weeks in advance to secure your preferred date and time, especially for weekend sessions.

Do you offer remote mobile workshops?

Yes we do! Please contact us for further information on pricing & availability

View our Shipping FAQ page here

View our Returns and Refunds Policy here

Tufttea Studios

Tufttea Studios

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Tufttea Studios

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We run tufting workshops in Sydney & Melbourne for couples, friends & teams ✨

 

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